At Rob Noble, we want you to be completely satisfied with your purchase. If you’re not happy with your order, please review our Returns & Refund Policy below.

1. Returns

We accept returns for eligible items within 14 days of delivery.

To qualify for a return, the item must:

• Be unworn, unused, and unwashed.

• Be in its original condition with all tags attached.

• Be returned in its original packaging where possible.

• Be accompanied by proof of purchase (order number or receipt).

2. Non-Returnable Items

We cannot accept returns for:

• Items that have been worn, washed, or damaged after delivery.

• Products without original tags (where applicable).

• Gift cards.

• Clearance or sale items, unless the item is faulty.

3. Incorrect, Damaged, or Defective Items

If you receive the wrong item or your order arrives damaged or defective, please contact us within 7 days of receiving your order.

When contacting us, please include:

• Your order number.

• A brief description of the issue.

• Clear photos showing the problem.

If your claim is approved, we will replace the item or issue a full refund at no additional cost to you.

4. Exchanges

If you need a different size or wish to exchange an item, please contact us within 14 days of delivery.

Exchanges are subject to stock availability. If your requested size or item is unavailable, we will offer a refund or store credit.

Unless the item is faulty or we made an error, the customer is responsible for the return shipping costs for exchanges.

5. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Shipping charges are non-refundable unless the return is due to our mistake or the item is faulty.

6. Return Shipping

• If the return is due to a defective, damaged, or incorrect item, Rob Noble will cover the return shipping costs.

• For all other approved returns or exchanges, the customer is responsible for the return shipping costs.

7. Order Cancellations

Orders may be cancelled only before they have been processed or dispatched. Once an order has been shipped, it cannot be cancelled and must follow the return process outlined above.

8. Contact Us

If you have any questions about our Returns & Refund Policy or need assistance with a return, please contact us through the contact details provided oan our website.

We appreciate your support and thank you for shopping with Rob Noble.